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Frequently Asked Questions

Arise Enterprises (A brand name of Faubia) set up in 2020 by first generation entrepreneur a newly emerged Manufacturers in the domain of Leather Products. Based in New Delhi, India, the company continues to excel as an Exporter and Supplier wide range of Genuine Leather, Leading designer, manufacturer and exporter of leather and hi-end leather-based fashion accessories Known for offering Fashion Bags, Shoulder Bags, Men’s Bags, Bumbags, Men and Ladies Wallets, Purses, Credit Card Holders, Backpacks and Belts, the company also deals in a variety of Key Chain Holders, Coin Purses, Magic Wallet and Many more...

If a customer wishes to cancel an order, an email regarding the same must be sent to within 5 hours of placing the order.

Faubia takes pride in keeping the personal information of all its customers strictly confidential and is used only by Faubia for the purpose of understanding the preferences of its customers better.

For register a complaint regarding a product or any other issue on the website, the customer can mail us at or contact us at 8920360001, where the team will try to resolve the issue within 24hrs.

Once the order is dispatched, a shipping confirmation message along with the tracking id is sent on the registered email id and phone number of the customers, the same tracking id can be used to track the order.

In such a case you do not need to worry and simply send a screenshot of the payment that has been successfully made and mail it to after which our support team shall get in touch within 24hrs.

Request for Return and Exchange of Unused, Resalable, Undamaged goods will be entertained in case
The customer wants a change in size (not applicable to Accessories)
The customer wants a change in colour (not applicable to Accessories)
Exchange of product is allowed only once after a purchase.
Money shall not be refunded under any circumstances. No worry, We are Ready for 100% replacement for major manufacturing defects for all Products. bags, purses and belts within the Warranty period.

Faubiar provides different payment options such as Cash on Delivery, debit/credit card payment, net banking and payment through wallets and UPI such as Paytm, Phonepe, Google pay for its customers, payment method can be selected as per the convenience of the customer.

Refund against a canceled order shall be processed within 3-5 working days from the date of cancellation.

Faubia takes up to 2 business days to process an order and product is delivered within the standard delivery time of 5 to 7 days, once the order is successfully placed on our website and the confirmation message regarding the same has been received by the customer.

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